When a truck has a problem away from the shop, getting help can be the hardest part. You may be parked at a jobsite, sitting in a yard, or stopped along your route while the clock keeps running.
That’s why Double K Sales & Detailing now has a service truck. It gives us another way to help customers in and around Brookings, South Dakota, when bringing a truck to the shop isn’t the best first step.
Help where the truck is
A service truck lets our technician come to the truck, assess the problem, and determine whether a repair can be handled on site. For some jobs, that can save the time and expense of arranging a tow.
It can also help when a truck is at a farm, business, or jobsite and the customer needs to know what’s wrong before making the next move.
A practical answer when you’re losing time
A breakdown affects more than the truck. It can interrupt a delivery, hold up a crew, or leave a driver waiting while everyone tries to make a plan.
With a service truck, we can come out, evaluate the situation, and give you a clearer answer: Can we get it repaired where it sits, or is it a job that belongs in the shop? If the repair is extensive or likely to take several hours, we’ll talk with you about towing the truck in so the work can be done with the right equipment and support.
Backed by our Brookings shop
Mobile service is an extension of what we already do at Double K: heavy-duty diesel repair, parts, and helping customers keep their trucks working. Our service truck gives us a way to respond in the field, while our shop is there for repairs that need a bay, a lift, or more time.
When you call, tell us where the truck is, what it’s doing, and what happened before the problem started. That helps us determine the best way to assist you.
Truck trouble away from the shop? Contact Double K Sales & Detailing in Brookings. We’ll help you figure out the next step and get you moving again.
